Privacy Policy
Your privacy matters to us at sypherionagency
Last updated: February 15, 2025
Information We Collect
At sypherionagency, we collect information that helps us provide you with the best expense tracking experience possible. This includes information you provide directly to us and information we collect automatically through your use of our services.
Personal Information You Provide
Automatically Collected Information
How We Use Your Information
We use the information we collect to provide, maintain, and improve our expense tracking services. Your data helps us personalize your experience and ensure our platform meets your financial management needs.
We never sell your personal information to third parties. Your financial data remains private and secure within our platform.
Data Sharing and Third Parties
We maintain strict controls over who can access your information. We only share data with trusted partners who help us provide our services, and we require them to maintain the same high standards of privacy protection.
Service Providers
We work with carefully selected service providers who assist us in delivering our expense tracking platform. These partners include cloud hosting providers, payment processors, and analytics services. All service providers are bound by strict confidentiality agreements.
Legal Requirements
We may disclose your information if required by law, court order, or government regulation. We will notify you of such requests unless prohibited by law, and we will only disclose the minimum information necessary to comply with legal requirements.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring company. We will notify you of any such transfer and ensure your data continues to be protected under this privacy policy.
Your Privacy Rights
You have significant control over your personal information. We believe in transparency and provide you with comprehensive tools to manage your data and privacy preferences.
Access Your Data
Request a copy of all personal information we have about you, including your expense tracking data and account details.
Update Information
Correct or update any inaccurate personal information through your account settings or by contacting us directly.
Delete Your Account
Request complete deletion of your account and associated data, subject to legal retention requirements.
Data Portability
Export your expense tracking data in a machine-readable format to transfer to another service if desired.
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days and verify your identity before processing any data requests.
Data Security Measures
We implement comprehensive security measures to protect your personal and financial information. Our security program includes both technical and organizational safeguards designed to prevent unauthorized access, use, or disclosure of your data.
While we implement industry-standard security measures, no system is completely secure. We encourage you to use strong, unique passwords and enable two-factor authentication on your account for additional protection.
Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. Different types of data have different retention periods based on their purpose and legal requirements.
| Data Type | Retention Period | Purpose |
|---|---|---|
| Account Information | Active account + 7 years | Service provision and legal compliance |
| Financial Data | Active account + 7 years | Tax reporting and audit requirements |
| Communication Records | 3 years | Customer support and dispute resolution |
| Usage Analytics | 2 years | Service improvement and optimization |
| Marketing Data | Until withdrawal of consent | Communication and promotional activities |
International Data Transfers
sypherionagency operates globally, and your information may be transferred to and processed in countries other than South Africa. We ensure that all international transfers comply with applicable data protection laws and are subject to appropriate safeguards.
When we transfer your data internationally, we use standard contractual clauses approved by relevant data protection authorities. These clauses ensure that your data receives the same level of protection regardless of where it is processed.
Children's Privacy
sypherionagency is not intended for use by children under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately, and we will take steps to remove that information.
Updates to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. When we make significant changes, we will notify you by email or through a prominent notice on our website.
We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.
Contact Us About Privacy
If you have questions about this privacy policy or want to exercise your privacy rights, please contact us:
Email: info@sypherionagency.com
Phone: +27219764070
Address: Unit 2 8th Ave, Gauteng, Benoni, 1501, South Africa